Privacy Policy

1. Who We Are

sniperstack is operated by a company registered in the United Kingdom. We provide an AI-powered e-commerce intelligence and creative-automation platform for COD (cash-on-delivery) merchants and marketers across Algeria, Morocco, Tunisia and the wider Arab region.

privacy@sniperstack.com

2. What We Collect

Your Account Data

Account info

Content & Test-Order Data

Our order-testing tool submits sample data (not real customers) to verify your own store's setup. It is sent directly to your store and isn't used by us for any other purpose.

3. Legal Basis (UK GDPR)

Account info	Provide the service	Contract performance
Store test-order data	Verify your store setup	Legitimate interests
IP / user agent	Security & fraud prevention	Legitimate interests
Usage analytics	Improve the platform	Legitimate interests

4. How Long We Keep It

Account data

Life of account + 90 days after deletion

Store test-order data

30 days, then deleted

Meta Ad Library data

30 days, then auto-deleted

Logs & IP data

30 days

5. Data Sharing

We do not sell your data.

Cloud infrastructure providers — under data processing agreements
Payment processors — only what is needed to process a transaction
The store you're testing — receives only the test order you submit
Law enforcement — only if required by UK law or a valid court order

6. Third-Party Services We Use

SniperStack integrates the following third-party services to deliver its features. Each acts as a sub-processor under a Data Processing Agreement or their own published terms.

When using AI generation features, content you submit (product images, descriptions, prompts) may be transmitted to the relevant AI provider. Do not submit personally identifiable information in AI prompts unless necessary.

7. Your Rights

Access

Request a copy of your data

Rectification

Correct inaccurate data

Erasure

Right to be forgotten

Restriction

Limit how we use your data

Portability

Export in machine-readable format

Object

Opt out of legitimate-interest processing

Email privacy@sniperstack.com — we respond within 30 days. You may also complain to the UK ICO.

8. Cookies

We use essential session cookies to keep you logged in and prevent CSRF attacks. We do not use third-party advertising or tracking cookies.

9. International Transfers

Our servers are in the EEA or in countries with a UK ICO adequacy decision. Where data is transferred outside these regions, we use Standard Contractual Clauses.

10. Changes

Material changes will be notified by email at least 14 days before taking effect.