Privacy Policy
Your data, your rights — how we collect, use and protect your information.
1. Who We Are
SniperStack is operated by a company registered in the United Kingdom. We provide an AI-powered e-commerce intelligence and creative-automation platform for COD (cash-on-delivery) merchants and marketers across Algeria, Morocco, Tunisia and the wider Arab region.
2. What We Collect
Your Account Data
- Name & email address
- Billing info (via payment provider)
- Product images/descriptions you upload for AI generation
- IP address, browser & usage data
Content & Test-Order Data
- Sample name, phone & city (auto-generated for testing)
- Store URL & order details submitted for QA
- Delivered directly to your own store
- Not retained by us for marketing or resale
Our order-testing tool submits sample data (not real customers) to verify your own store's setup. It is sent directly to your store and isn't used by us for any other purpose.
3. Legal Basis (UK GDPR)
4. How Long We Keep It
6. Third-Party Services We Use
SniperStack integrates the following third-party services to deliver its features. Each acts as a sub-processor under a Data Processing Agreement or their own published terms.
Routes AI copywriting requests (ad copy, headlines, call scripts) to underlying language models.
Privacy PolicyWhen using AI generation features, content you submit (product images, descriptions, prompts) may be transmitted to the relevant AI provider. Do not submit personally identifiable information in AI prompts unless necessary.
7. Your Rights
Access
Request a copy of your data
Rectification
Correct inaccurate data
Erasure
Right to be forgotten
Restriction
Limit how we use your data
Portability
Export in machine-readable format
Object
Opt out of legitimate-interest processing
Email privacy@sniperstack.com — we respond within 30 days. You may also complain to the ICO (UK).
9. International Transfers
Our servers are in the EEA or in countries with a UK ICO adequacy decision. Where data is transferred outside these regions, we use Standard Contractual Clauses.
10. Changes
Material changes will be notified by email at least 14 days before taking effect.